Senior PMO Supply Chain - Operations, Shopee

• Act as the primary project coordinator for a diverse portfolio of supply chain projects, ensuring seamless communication and collaboration among cross-functional teams (Operations, Marketing, Business Developments, etc.).
• Resolve project roadblocks through projects to ensure on-time deliveries.
• Organize and facilitate project meetings, capture accurate minutes, and track action items to completion.

• Demand/Supply Planning: Initiatives to improve inventory optimization, balance supply with demand fluctuations.
• Floor Productivity Improvement: Projects aimed at streamlining warehouse operations, enhancing picking/packing efficiency, optimizing facility layouts, and improving labor utilization.
• Network Optimization: Studies and implementations for optimizing distribution center locations, transportation routes, and overall supply chain network design for cost and service improvements.
• Delivery Speed & Cost Optimization: Projects focused on reducing last-mile delivery times, optimizing transportation costs, improving delivery success rates, and enhancing customer satisfaction.

• Conduct regular on-site visits to operational facilities (warehouses, distribution centers, hubs) to monitor project progress, identify potential roadblocks, and ensure adherence to planned activities.
• Provide hands-on support during critical project phases, particularly during go-live and hypercare periods, to ensure smooth implementation and successful launch.
• Collect feedback from on-site teams and stakeholders to feed back into project adjustments and lessons learned.

• Develop and implement robust metrics and KPIs to track the performance of ongoing projects and the overall effectiveness of specific supply chain functions post-implementation.
• Collect, analyze, and interpret performance data to generate actionable insights and identify areas for further optimization.
• Prepare and present clear, data-driven reports and dashboards on project health, benefits realization, and functional performance to senior management and stakeholders.

• 2+ years of industry experience with proven business impact.
• Experience in Operations Excellence, Continuous improvement, or Industrial Engineering.
• Excellent in communication with different stakeholders and have experience in project management or operation.
• Have ownership of the project, always being active to work with relevant stakeholders.
• Strong analytical thinking and ability to learn quickly with a can-do attitude.
• Excellent written and verbal communication skills in English and Vietnamese to coordinate with stakeholders from across the region.
• Flexible & open to challenges.

Shopee