
Associate Director, Cash & Trade Solutions Sales, SME Banking
- Hà Nội
- Lâu dài
- Toàn thời gian
- Deep understanding of clients' business needs, footprint, buying centers and decision-making process, in particular related to the Ecosystem.
- Proactively building trusted client relationships
- Strategically formulating account plan - provide client's needs-based solutions and execute various banking transactions.
- Work with RMs to deliver Account Plan's commitment (for the focused accounts) and ensuring client level targets are met.
- Market and sell broad range of products including trade service, cash management, treasury, and investment.
- Take the lead in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.
- Maintain an up-to-date knowledge of the bank's comprehensive integrated channels capabilities and their application to client needs
- Facility structuring for value-added Ecosystem Trade deals.
- Development of cash, liquidity, and transactional FX solutions as cross-sell opportunities
- Proposal and pitches to the clients.
- Generate new business via new client acquisition and via the ecosystem.
- Grow client portfolio size by deepening existing client relationships.
- Analyse and review potential business to ensure maximum profitability.
- Identify and prioritize activities to maximize revenue contribution from allocated client portfolio.
- Complete ownership of revenue from the allocated portfolio (revenue for cash and TBFX for Ecosystem clients)
- Manage the execution through to revenue realization.
- Document negotiation for new to bank business.
- Execute activities in line with Cash sales pipeline policy.
- Origination and structuring of deals based on client needs jointly with product partners as appropriate.
- Generate creative ideas on customer acquisition and products/ services.
- Regularly feedback to Team Leader and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products.
- Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct
- Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level
- Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
- Follow and comply with AML CDD policies and procedures where applicable.
- Ensure internal / external CDD requirements are adhered to.
- This role encompasses the processes under the ORF namely, Client Due Diligence, On-boarding and Account Management, Static Data Monitoring, Offshore Booking, Client Offboarding and Complaints Handling.
- Broad banking experience
- Relevant undergraduate degree, ideally with minimum of 5 years relevant experience in Banking or Financial Services industry.
- Proven ability to independently identify, drive and deliver on opportunities.
- Strong executive impact and track record of new to bank sales success
- Practitioner with Advanced / Expert Cash knowledge.
- Structuring Solutions and ability to handle documentation.
- Seen as an industry expert in Cash and Trade.
- Market Intelligence: ability to anticipate market trends and impact on strategy and plans.
- Capable of analysing working capital and funding needs
- Ability to proactively identify client needs and create solutions to generate new to bank business.
- Ability to cultivate a network of relationships in the client with key influencers and senior decision makers to identify and win deals.
- Ability to probe the commercial implications of a client 's needs and provide solutions and advice that positively impact the client's operational and financial performance.
- Ability to read and write in English.
- Wants to be a trusted advisor - positions as the “go to” person for clients and RMs when they desire strategic specilist' input.
- Strong credibility with key stakeholders, i.e. RMs, TB Products, Risk, and ability to develop diverse and inclusive relationships at multiple levels of the organization.
- Able to work under broad direction but is a self-motivated individual who can demonstrate strong sense of initiative with the ability to work independently and as a team player; has technical responsibility and accountability for work performed and decisions taken.
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.