Melia Vinpearl Phu Quoc] Receptionist Supervisor/ Tổ Trưởng Lễ Tân
Melia Vinpearl in Central
- Kiên Giang
- Lâu dài
- Toàn thời gian
- Conducts shift briefings to ensure hotel activities and operational requirements are known
- Supervise front office operations during assigned shift including:
- Supervise cashiering activities during shift including:
- In conjunction with the IT manager to ensure the hotel system is maintained in accordance with the standard operating procedures .
- To closely investigate any accounting discrepancies that may occur during the night audit function.
- To ensure that all refused business is recorded and reported to Front Desk Manager.
- Works with Manager and Human Resource Manager to ensure the departmental performance of staff is
- Works with superior in the preparation and management of the department's budget and is aware of financial targets
- Recycles where-ever possible and enforces cost saving measures to staff
- Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers
- Log security incidents and accidents in accordance with hotel requirements
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